No Refunds Policy

Hermes Plant sells digital products delivered electronically, and all sales are final once purchase is completed.

No refunds for digital goods

Due to the instant and irreversible nature of digital delivery, Hermes Plant does not offer refunds, returns, or exchanges for one-time purchases.

Subscriptions

Subscription charges are non-refundable for the current billing period. You may cancel future renewals at any time. See our Cancellation Policy for details.

Order issues

If you experience delivery problems or product defects, contact contact@hermesplant.com. We will work to provide access, troubleshooting, or a replacement where applicable.

Legal exceptions

If mandatory consumer protection law in your jurisdiction requires a remedy that cannot be waived, Hermes Plant will comply with that law.

Chargebacks

Please contact us before initiating a chargeback so we can resolve the issue directly.